Calling a Group

If you are a member of a group, and the group has voice capability, you can place a call to the entire group.

Note: See Calling a Group Quickly for details on another way to call a group.
  1. In the Home screen, tap the Call icon at the bottom of the screen.

    The Start A Call screen appears.

  2. If the group that you want to call is not displayed on your screen, use the Search box to search for the group name.
  3. Tap the group name to display a list of the group members. If you are a member of the group, the text "includes me" appears.

  4. Tap the ... icon next to the group name.

  5. Tap the Call icon that appears.

    If at least one member of the group is available to answer the call, the Call icon is green. If no member is available, the Call icon is grey.

The call icon appears only for groups, not departments. Groups are indicated with a G in their icon:

Departments are indicated with a D in their icon:

When you are calling a group, the recipients see your name and the name of the group that you are calling. This ensures that they know that this is a group call.