If you are in a group chat, and the group has voice capability, you can place
a call to the entire group.
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In the Home screen, tap the Chat icon at the bottom of the screen.
The Start A Chat screen appears.
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Tap the name of the group, or use the Search box to search for the group name and then tap it. A list of the group members appears. If you are a member of the group, the text "includes me" appears.
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Tap the ... icon next to the group name.
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Tap the Call icon that appears.
The call icon appears only for groups, not departments. Groups are indicated with a
G in their icon:
Departments are indicated with a D in their icon:
When you are calling a group, the recipients see your name and the name of the group
that you are calling. This ensures that they know that this is a group call.