You can start a multi-user conversation with two or more users.
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In the Home screen, tap the Chat icon at the bottom of the screen.
The Start A Chat screen appears.
If your department is not visible, your administrator has configured your system
to not display your department on this screen.
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In the ribbon at the top of the screen, tap Staff if it is not already selected.
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Tap Multiselect.
Checkboxes appear to the left of each favorite.
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Select the contacts with which you want to have a conversation:
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To select favorites, tap the checkbox to the left of each favorite
to add the favorite to the conversation. (See
About Favorites for more information on Favorites.)
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To select members of a group, tap on the group to
display the members of the group, then tap the checkbox to the left of a member to add the member to the
conversation. If the group contains subgroups, tap a subgroup name to
display its members.
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Tap Start to start the conversation.
You can define a context for a multi-user conversation. See Creating a Conversation Context
for details.