|About Conversations / Starting a Conversation|
You can start a group chat with all members of a group or department to which you belong.
The Start A Chat screen appears. Tap Staff to display your department and favorites.
If your department is not visible, your administrator has configured your system to not display your department on this screen. This means that you cannot start a chat using the method described here.
Departments have a D in their icon:
Vina creates a chat room in which all of the members of the group or department are invited to be participants.