Calling from a Profile Picture

In a list of conversations or users, you can tap on a user's profile picture to call that user.

If no profile picture is available for a user, you can tap on the user's initials.

  1. Tap the user's profile picture. A call icon appears next to the user's name.

    The color of this call icon indicates the user's current status:

    • Green: the user is available.
    • Gray: the user is offline.
    • Red: the user is online but is unavailable. You can make an urgent call to this user.
    • Blue: indicates a multi-user conversation.
  2. Tap the call icon to call the user.
    If you are tapping the call icon for a multi-user conversation, a screen appears in which you can select the user that you want to call.

This capability is not available when: