Viewing Device and Server Information

From the Help screen, you can view information on the device and the server that you are using. This information can be used for troubleshooting.

To view device and server information:
  1. Select the Menu icon at the top of the Home screen.
  2. In the Menu screen, select Help.
  3. From the Help menu, select About.

The About screen appears, displaying the following app and server information.

Information Item Description
Vina Version The version of the Vocera Vina app that you are using.
Android Version The version of the Android operating system that you are using.
Firmware The firmware version that you are using.
Username The username that you have used to log into the Vocera Vina app.
Device ID The hardware ID for your device.
XMPP Domain The Extensible Messaging and Presence Protocol (XMPP) server domain name.
XMPP User ID (JID) Your user id on the XMPP server.
DHCP Search Domains The current DHCP search domains.
XMPP Server Address The XMPP server IP address and port (formatted as IP:port). This is used for messages.
Signaling Server Address The signaling gateway IP address and port (formatted as IP:port). This is used for calls.
VoIP Address The voice over IP client address as seen by the Vocera Voice Server.
Access Point MAC The media access control (MAC) address for the access point to which your device is connected. If you are not connected to Wi-Fi, this value is empty.
XMPP Session The identifier for the current XMPP server session.
Signaling Session The identifier for the current signaling server session.