Stopping the Vocera Collaboration Suite app is not recommended,
as unexpected behavior may result.
When the app is stopped:
- Incoming Vocera calls, broadcasts, panic calls, and conferences are not received. The device is not participating in any
Voice workflows.
- When off the network, the VCS
app relies solely on the Apple Push Notification Service (APNS) to receive notifications for Secure Messages. The polling mechanism that ensures reliable
message delivery is disabled by stopping the application. Once the app is stopped, there is a delay of between 30 seconds and five
minutes in delivering notifications to the device.
- Tone and alert overrides no longer work. Even when a
VCS text communication is received, you may miss
urgent notifications.
Note:
If your device is running iOS 10.3.3 or 11.1 with VCS
in the background and you turn the device off, the notification that VCS
has been terminated appears very briefly, and also appears when you restart your device.