The VCS Modules / Secure Messages |
From the Secure Messages screen, you can send a new message.
If message templates have been created for your environment, a list of these templates appears.
For details on creating a message using a message template, see Using a Template.
Favorites: Show favorites only.
Contacts: Show all contacts.
Each contact has presence and availability information provided that tells you whether the contact is at your facility and can receive your message right away. See Presence and Availability for details.
You can also type the start of a contact name in the Search field. A list of matching contents then appears. From this list, you can select the contact that you want to add.
If no patient information is available, this link does not appear.
A link to the patient information is now displayed in the message.
Your administrator may have disabled either the Select Picture option or the Take Picture option. If your administrator has disabled both, Attach Media is not available.
When you send a picture, VCS asks you for permission to take pictures and record video. It also asks for permission to access photos, media, and files on your device. This access permission is needed to securely remove images from your device after they have been sent.
The additional options appear:
In the Priority screen, select one of Normal, High, or Urgent. The following table lists the notifications sent for each priority:
Priority | Notifications |
---|---|
Normal | Single ring and vibration |
High | Multiple rings and vibrations |
Urgent | Multiple rings (overriding the phone's volume and mute settings) and vibrations |
If the message is not sent successfully, Vocera Collaboration Suite will attempt to resend the message for two minutes before giving up.