When you start the VCS
app for the first time, you must grant record audio permission to access the microphone during Vocera calls
to ensure that the app functions correctly on an Android device running version 6.0 or later.
Vocera also recommends that you whitelist the
VCS app to exempt it from
battery optimization doze mode.
To grant these permissions:
-
Start the VCS app
for the first time.
-
When a screen appears that informs you that you must grant Record Audio permission,
tap Proceed to Permissions.
-
When the system dialog box appears that asks you whether you want Vocera to record audio,
tap Allow.
Note: This permission allows VCS
to access the microphone during calls. No audio is recorded.
-
Another Permissions screen appears that informs you that Vocera recommends that you
add VCS to your
"not optimized" app list.
Tap Yes to continue.
-
When the system dialog box appears that asks you whether you want to let the app always run in the background,
tap Allow.