Planning and Training Considerations

The planning and training considerations for the Vocera Communication EMDAN product.

Planning and Training Considerations

Engage Medical Device Alarm Notification is to be used by licensed health care professionals using standard institutional procedures and good clinical practice guidelines for patient monitoring.

Staff training in the operation of Engage Medical Device Alarm Notification is essential for optimal use. Users should be skilled at the level of clinicians, clinical administrators and hospital administrators, with the knowledge and experience to acquire and interpret patients’ vital signs. Each of these roles is assigned and associated with specific privileges and scopes. Access privileges to a central administrative/staff assignment console and the individual communications devices are controlled through passwords. Individuals using Engage Medical Device Alarm Notification should be familiar with the detailed operation as described in this manual, and they should understand all warnings and cautions in the manual.

System-Level Planning Considerations

Engage Medical Device Alarm Notification configuration is guided by a series of workflow decisions made by the customer. Each feature of the Engage Medical Device Alarm Notification affects a workflow currently in place within the operating environment.

These configuration decisions will be presented in pre-installation site planning sessions by Vocera Communication's Professional Service personnel. Prior to installation day, you will have reviewed many detailed operational alternatives, including the following topics:

Unit-Level Planning Considerations

Engage Medical Device Alarm Notification configuration is populated with local locations, room numbers, sectors, preferred labels/vocabulary, user and roles.

Two accounts, a phone user account and a web user account, must be created before mobile and fixed devices can be used with Vocera's Engage Medical Device Alarm Notification.

Engage Medical Device Alarm Notification provides permissions and roles. The Administrator Role allows users to manage Engage at the application level, granting the user the ability to manage other users and view audit logs. The Clinician Role is designed for users who do not need to manage the system; the Clinician is the primary user of the system with permissions to receive alerts, use interactive features to respond to alerts, look up physiological details for a patient, and view staff assignment. The Supervisor Role is designed for Clinical Supervisors and includes access to the administrative menu. The Administrative User can manage staff assignments, check the status of alerts and receive escalated alerts.

User Training Considerations

All staff members using or administering Engage Medical Device Alarm Notification will receive standardized training modules based on their job assignment and role.

Before their first shift using Engage Medical Device Alarm Notification, all staff will be trained in the day-to-day use of the solution. Custom training modules and Quick Reference Guides may be created to match the local operation environment. All staff will be familiar with the following concepts/procedures: