|Using Voice Features / Working with the Genie|
If you prefer to implement a custom Help prompt instead of the Vocera Genie Help, you can create a customize Genie response.
In previous versions of Vocera Voice Server, if you spoke the Help command to the Genie, the system provided the standard prompt: "No help is currently available". Since some customers want to direct their users to specific help options, they can create a customized Help prompt.
For example, the Help prompt could direct users to a Vocera super user, an administrator, an internal Web site, or a local help desk for assistance.
For more information, refer to the Vocera Administration Guide in the chapter titled, "Providing a Custom Help Prompt" and contact Vocera Customer.