|Using Voice Features / Handling Calls|
If you hear a call-waiting tone during a call, it means that someone is trying to call you and the call is waiting.
The name of the person calling you will flash on your badge or phone display.
Vocera puts the first call on hold and connects the second call.
Vocera ends the second call and returns to the original call.
Vocera treats the second call as an unanswered call. The caller is either prompted to leave a message or forwarded to a destination you have chosen. For more information, refer to Forwarding Your Calls.