Listening to Messages

You can use various messages, message settings, and commands to listen to voice or text messages.

When you play a voice message, you hear the recorded voice of the person who sent it. When you play a text message, Vocera uses text-to-speech generation to speak the message for you.

Vocera uses the following default settings for message playback:

You can change these default settings in the Preferences tab of the User Console. If you do not have access to the User Console, your system administrator can change these settings for you.

If you do not speak the modifying words "voice" and "text" when you play or delete messages, the Genie assumes you are working with voice messages.

Playing or Deleting Voice Messages

Use the following commands to work with voice messages:

Action Recommended Voice Commands Alternative Forms
Play new (unplayed) voice messages Play messages.

Play voice messages.

Play my messages.

Play messages from John Smith.

Play voice messages from John Smith.

Play my messages from John Smith.

Play messages from Marketing.

Play voice messages from Marketing.

Play my messages from Marketing.

Play old (previously played) voice messages Play old messages.

Play old voice messages.

Play my old messages.

Play old messages from John Smith.

Play old voice messages from John Smith.

Play my old messages from John Smith.

Play old messages from Marketing.

Play old voice messages from Marketing.

Play my old messages from Marketing.

Delete voice messages

 

 

 

 

 

 

Delete all messages.

Delete all voice messages.

Erase all messages.

Erase all voice messages.

Delete all messages from John Smith.

Delete all voice messages from John Smith.

Erase all messages from John Smith.

Erase all voice messages from John Smith.

Playing or Deleting Text Messages

You must speak the modifying word "text" when you issue commands to play or delete text messages.

Note: The "Play text messages" voice command is not supported on V5000 and Vina in the 6.x Vocera Platform releases.
You can use the following commands to work with text messages, regardless of whether they were sent through the User Console or by email:
Note: You can also play or delete "text reminders" sent through the User Console using these commands.
Action Recommended Voice Commands Alternative Forms
Play new (unplayed) text messages Play text messages. Play my text messages.
Play old (previously played) text messages Play old text messages. Play my old text messages.
Delete text messages Delete all text messages Erase all text messages.

You can also use the "from" modifier to play or delete text messages sent from the User Console, as shown in the following table:

Action Recommended Voice Commands Alternative Forms
Play new (unplayed) text messages sent through the User Console Play text messages from John Smith. Play my text messages from John Smith.
Play old (previously played) text messages sent through the User Console Play old text messages from John Smith. Play my old text messages from John Smith.
Delete text messages sent through the User Console Delete all text messages from John Smith. Erase all text messages from John Smith.