|Using Voice Features / Handling Calls|
If the system administrator has granted you the required permission on the Vocera server, you can issue an Urgent command that automatically breaks through to all recipients, regardless of what they are doing at the time.
You can make any of the following commands urgent:
Urgent commands are powerful—they break through to recipients even if they are in Do Not Disturb mode, are blocking calls, are forwarding all their calls, or are in the middle of another call or three-way conference. The badge or phone announces an urgent call or broadcast with a special ring tone, and it is automatically answered, even if the recipient has auto-answering turned off. For more information, refer to Using the Auto Answer Commands.
The following table shows you how to issue urgent commands.
|Action||Recommended Voice Commands||Alternative Forms|
|Place an urgent call *||Urgently call Yukio Nakamura.||
Urgent call to Yukio Nakamura.
Urgent call Yukio Nakamura.
|Issue an urgent broadcast *||Urgently broadcast to Managers.||
Urgent broadcast to Managers.
|Initiate an urgent three-way conference call. *||Urgently conference James Madison and Mary Lamb.||
Urgent conference James Madison and Mary Lamb.
|Urgently add another party to a call *||
Press the Hold/DND button to put your call on hold. Press the Call button to summon the Genie and say either of the following:
Urgent invite Robin Hood.
Urgent call Robin Hood.
|Create an urgent voice reminder for yourself||Record an urgent reminder||
Schedule an urgent reminder
Send an urgent reminder
|Create an urgent voice reminder for a single user, multiple users, or a Vocera group||
Record an urgent reminder for Keisha Hernadez
Record an urgent reminder for Keisha Hernadez, George Ngu, and Sally Wassermann
Record an urgent reminder for Oncology
Schedule an urgent reminder for Keisha Hernadez
Schedule an urgent reminder for Keisha Hernadez, George Ngu, and Sally Wassermann
Schedule an urgent reminder for Oncology
Send an urgent reminder to Keisha Hernadez
Send an urgent voice reminder to Keisha Hernadez, George Ngu, and Sally Wassermann
Send an urgent reminder to Oncology