Accepting a Direct Call

A care team member can accept a direct call from a patient. Calls placed by the care team member is auto answered on the device of the patient.

Accepting an Incoming Call from the Care Team

The calls your receive on your device are auto-answered. No action is required.

Accepting an Incoming Call from Patients

You will hear the Genie enunciate, "<Caller Name>, accept call?"

Say "Yes" or "No", based on your response.

For more information on answering calls, refer to section Accepting a Call of this document.