Starting a Genie session from a phone using your credentials

You can start a Genie session with a phone using your credentials.

To start a session, perform the following task:
  1. Call the Guest Access number for your home site, using any phone.

    The Genie says, "Good morning. Say the full name of the person or group you want to reach or enter an extension."

  2. Press the star (*) key.

    The Genie switches to direct access mode. The Genie prompts you to say or spell your first and last name.

  3. Say or spell your first and last name.

    The Genie prompts you to enter your phone password followed by the pound sign (#).

  4. Enter your phone password followed by the pound sign (#).

    You must enter the password using the keypad; you cannot say it. The phone password must be between five and 15 characters, and it may contain letters or numbers. If your password contains letters, type the corresponding numeric keys on your phone's keypad. Do not enter your regular Vocera password that you use to log into the User Console.

  5. After you enter your phone password, you are prompted by the Genie. Say any of the supported commands.

    If the Genie asks you a question that requires a yes or no response, you can press the 1 key to answer "yes" or the 2 key to answer "no.