Announcements for Calls from a Phone

When Announce Caller's Name After Tone is enabled in the Vocera system, the Genie provides helpful information to Badge users about incoming calls. Genie will announce the caller's name or the phone number; If both are available, the name will be announced.

Callers use a hunt number (such as, 408-555-1111) defined in the Vocera Administrator’s Console for either Guest Access or Direct Access to reach users in the Vocera system.

Registered Vocera Badge users call the Direct Access hunt number and are prompted to provide a PIN assigned to their account. Once authenticated, users can use any of the Vocera voice commands.

This announcement adds to the time required to connect each call.

By default, the Announce Caller's Name After Tone is enabled, and Override User Settings is set to No.