Troubleshooting Bluetooth

The troubleshooting issues in this section do not extend to issues related to specific Bluetooth devices.

Out of Synchronization Issues

In rare situations, your headset and badge may get out of synchronization. In other words, the badge connected while the headset is disconnected. This situation usually occurs if you power down your headset when it is out of range of the badge.

In Out-of-sync situations, you can explicitly disconnect and connect your badge using the badge menus as described in, Managing Bluetooth Headsets.