System Usage |
[Data Source: Voice Server, VCS] Displays incoming and outgoing call volume trend for various data sources for a specified date range. It also provides data for each facility as well as the overall system.
The information displayed on the screen is determined based on the filters that you apply. The available filters are:
Filter Name | Filter Description |
---|---|
Date Range | The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days." |
Facilities | Used to filter data based on user facilities (common facility name) specified while mapping Vocera Voice Server User Site and Engage Facility. |
The System Call Volume Trend report shows all Vocera calls including PBX calls. You can plot the trend over daily, weekly, or monthly periods. If you generate the report for multiple sites, the report provides data for each site as well as the overall system.
Call volume results are categorized as follows:
Following is a sample System Call Volume Trend report:
The line chart shows call volume trends over time.
The pie chart displays slices for each category of call volume results.
The table displays detailed call volume data.