Speech Recognition

Speech Recognition reports and dashboards show speech statistics across different entities of Voice Server (Device, Location, User). These dashboards and reports help in finding access points, devices, or users with low-speech recognition and troubleshoot similar problems.

Location Statistics
[Data Source: Voice Server, VCS] Displays speech statistics for specific locations in a facility. Data includes speech recognition rates by the access point with the ability to search. This dashboard is used to identify specific access points that may have low speech recognition rates for troubleshooting purposes.
Owning Group Statistics
[Data Source: Voice Server, VCS] Provides speech statistics for specific devices. Data includes owning group of the device, facility of the owning group, MAC address, and speech recognition statistics. Use this dashboard to identify specific groups or devices that may have low speech recognition rates for troubleshooting purposes. Data includes speech recognition for login attempts.
Speech Statistics
[Data Source: Voice Server, VCS] Summarizes speech statistics by facilities and units. Data includes percentages for speech recognition and genie usages as well as time trends. This dashboard is used to review overall adoption and successful usage of Vocera voice recognition.
User Statistics
[Data Source: Voice Server, VCS] Details speech statistics for specific units, users, and devices. Data includes facilities, units, devices, and MAC address as well as speech recognition statistics. This dashboard is used to identify specific units, users or devices that may have low speech recognition rates for troubleshooting purposes.
Speech Recognition Group Details
[Data Source: Voice Server] Shows recognition statistics sorted by group name, device type, and individual device. You can use this report to determine if poor speech recognition is consistent for all devices. For example, suggesting a possible network issue or suggesting a possible device issue if it is limited only to a specific device. The report includes speech recognition attempts made after the user has successfully logged into the Vocera device. It also includes login attempts.
Speech Recognition Location Details
[Data Source: Voice Server] Lists speech recognition statistics for each access point location. This information can help you determine if a specific access point is failing, overloaded, or incorrectly configured, and causing poor speech recognition.
Speech Recognition User Details
[Data Source: Voice Server] Provides speech recognition statistics sorted by user, then by device type, and then by device MAC address. You can use this report to determine if poor speech recognition occurs for a user on multiple devices. For example, suggesting a possible user training issue or suggesting a possible device issue if it is limited to a specific device. The report includes speech recognition attempts made after the user has successfully logged into the Vocera device; it does not include login attempts. You can filter the results of this report by facility, unit, or for one or more specific users.