Location Statistics

[Data Source: Voice Server, VCS] Displays speech statistics for specific locations in a facility. Data includes speech recognition rates by the access point with the ability to search. This dashboard is used to identify specific access points that may have low speech recognition rates for troubleshooting purposes.

The information displayed on the screen is determined based on the filters that you apply. The available filters are:

Table 1. Filters
Filter Name Filter Description
Date Range The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Access Point Facilities Used to filter data based on facilities (common facility name) specified while mapping Vocera Voice Server Site and Engage Facility.
Access Point Locations Used to filter data based on Vocera Voice Server access point location names. The filter data will be filtered on access point facilities selected.
Recognized Threshold Used to filter data of the Speech statistics. The recognition rate as a percentage of attempts, and whether the results displayed are above or below that recognition rate. For example, you can filter data to display all results below a recognition rate of 50% or above a recognition rate of 75%.

The Location Statistics dashboard displays speech statistics grouped by facility, location name, and access point MAC address. By default, data is sorted by MAC address of the access point.

Use the Search field to search on a specific MAC address.

The dashboard displays the following speech parameters based on the filters applied:

The dashboard allows you to filter results to view specific data, such as results that show low recognition rates only. For example, a Recognized Threshold % set to Below 70% filters the results to include only data with a recognition rate between 0% and 69.9%.

To view all data, leave the Recognized Threshold % set to Above 0%. This will show data from 0.01% and will not include 0% data.

To view 0% data, set the Recognized Threshold % to below 0 %.

Note: When Vocera badge users respond to Genie prompts, they can press the Call button to indicate "Yes" or the DND button to specify "No." These button responses are not treated as speech recognition and therefore are not included in the speech recognition output for dashboards and reports. This report also excludes attempts that resulted in too much speech. For example, if the user initiated a call while talking to another user instead of issuing a command.

The following illustration shows the Location Statistics dashboard when it first appears. Notice that the location names and the access point MAC addresses are concealed, and only the name of the facility is visible.

To view statistics for each location in the facility, click the expanding arrow next to the facility name to expand the display. Also, click the expanding arrow next to the location name to view the MAC address of the access point at that location.

The following illustration shows the Location Statistics dashboard with the view expanded to present statistics by each location and access point MAC address in the facility:

Note: If an access point MAC address is not assigned to a location, it will be listed as Unknown Facility and Unknown Location.