Logging in to the Service Monitor

The Service Monitor is a browser-based application that you can use to monitor and configure the Vocera Analytics components. You can log in to the Service Monitor using a Web browser.

To log in to the Service Monitor:

  1. Double-click the ServiceMonitor Dashboard on your desktop or enter the following in the Address field of the browser window: https://host_name:9445 where host_name is either the numeric IP address or the DNS name of the Service Monitor.

    The Service Monitor login page appears.

    The Vocera Service Monitor supports one account only. The user ID for this account is admin, and it cannot be changed.
    You might want to create a Favorites link (also called a bookmark) in your browser for the Service Monitor URL.
  2. Enter admin in the username field.
  3. Enter the password for the built-in administrator account in the password field. The default password is admin.
    The password is case-sensitive. If you see an error message when you attempt to log in, ensure the Caps Lock key on your keyboard is not turned on.
  4. Click Login.
    The Service Monitor landing page appears. Simultaneously, a pop-up window appears prompting you to change the password.
    Note: The pop-up window appears only upon first time login to the Service Monitor.
  5. Change the password to something more secure.
    Note: If you forget the password that you set, contact Vocera technical support.