Mobile Activity Unit

[Data Source: Engage] Lists the mobile activity of users across all units. It also displays the total events, events that are delivered, accepted, declined, not responded, and text messages for every unit. You can further view the details of an individual unit.

The information displayed on the screen is determined based on the filters that you apply. The available filters are:

Table 1. Filters
Filter Name Filter Description
Date Range The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Sources Used to filter Engage alarms and alerts data. For example Nurse Call, Patient Monitor, Report, and so on.
Note: This list is automatically updated when new integrations are added through the Vocera Engage Appliance.
Facilities Used to filter data based on user facilities (common facility name) specified while mapping Vocera Voice Server User Site and Engage Facility.
Units Used to filter data based on user units (common unit name). Common unit names are referenced from a crosswalk table cwunit that are mapped from Vocera Voice Server User Department and Engage Units.
Note:

The displayed units drop-down filter may be constrained due to the Facilities filter.

Unknown Unit or Department display data for all users that are not part of any department selected within the Facilities filter.

The following figure displays a Mobile Activity Unit report. Click on a unit name to drill down to view the list of sources within the unit.

Delivery to groups will never have the correct response; that is, no response will be linked with an Engage appliance?

For example, alarm 1 is sent to group A.

Mobile Activity Unit Data Dictionary

The following table lists the report parameters and its description.

Column Data Type Description
Event Count numerically-based Total count of the events that occurred within the time range specified for the report.
Delivered numerically-based Count of the events that were delivered to recipients, such as a clinician's smartphone.
Accepted numerically-based Count of the events that were delivered and accepted by recipients.
Declined numerically-based Count of the events that were delivered and declined by recipients.
No Reply numerically-based Count of the events that were delivered, but neither accepted nor declined by the recipient. No Reply indicates an event that is automatically escalated to the next tier.
Text Messages numerically-based Count of text messages surrounding an event and users, excluding system messages containing ‘extension’ in either the user or recipient.
Accepted Time (Avg) numerically-based Average time it took for recipients to accept a notification.
Reply Time (Avg) numerically-based Amount of time of the events that are accepted, declined, or no reply is calculated, and then divided by the number of responses.