Group Usage

[Data Source: Voice Server, VCS] Provides inactive group entries for an enterprise or facility. Data includes totals by facility or unit, group, and the last used date. Administratively, system admins will review the dashboard to review if specific groups are no longer using the system.

The information displayed on the screen is determined based on the filters that you apply. The available filters are:

Table 1. Filters
Filter Name	Filter Description
Date Range	The date range to be considered for arriving at the result. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Facilities	Used to filter data based on group facilities (common facility name) specified while mapping Vocera Voice Server Group site.
Units	Used to filter data based on group units (common unit name). Common unit names are referenced from a crosswalk table cwunit that are mapped from Vocera Voice Server Group Department. Note: The displayed units drop-down filter may be constrained by the Facilities filter. Unknown Unit or Department display data for all groups that are not part of any department selected within the Facilities filter.

Note: To generate dashboards quickly, it is recommended that you use a short date range or fewer facilities.

For the selected date range, if there is no activity for the group, it is considered as inactive and is displayed in the results. The dashboard lists the group details based on the last used date by default. Click on a facility to display the details of inactive groups within the selected facility.

Note: A group is considered to be active if a group call is made, a message is broadcasted to the group, or a message is sent to the group for the specified date range.

Use the Search field to search on a specific field value.

Group Usage dashboard has the following widgets:

Inactive Groups By Facility
Inactive Group Details

Inactive Groups By Facility

This widget displays the total number of unique inactive groups in each facility. Mouse over a displayed value on the widget to view the total unique inactive groups in a facility.

The Inactive Groups By Facility widget includes a contextual filter.

The contextual filters contain a source and a target widget. In this case, Inactive Groups By Facility is the source widget and Inactive Group Details is the target widget. Click a facility to display only the corresponding data in the Details widget. For example, click Global to display only the details of Global facility in the Details widget.

The left side widget toggles between Inactive Groups By Facility and Inactive Groups By Unit based on the following filter conditions:

Facility	Unit	Widget displayed
All	All	Inactive Groups By Facility
More than one	All	Inactive Groups By Facility
One	All	Inactive Groups By Unit
All	One	Inactive Groups By Unit
All	More than one	Inactive Groups By Unit

The following figure shows Inactive Groups By Unit.

Consider the scenario where Pediatric is a unit, NICU is a unit within Pediatric, and Respiratory is a group within NICU. In this case, Pediatric shows a count of 3 (Pediatric-Pediatric, Pediatric-NICU, and Pediatric-Respiratory) and NICU shows a count of 2 (NICU-NICU and NICU-Respiratory.)

Inactive Group Details

The widget displays all inactive groups along with facility and unit. It also displays the date when a group was last used.

Note: If the Last Used Date field is blank, it indicates that the corresponding group was never used.