Scheduler Diagnostics

[Data Source: Vocera Analytics] Displays the list of exceptions that occurred when scheduled reports are executed. Data includes details such and package name, error and facility. Use this dashboard to troubleshoot specific issues with scheduled report packages.

The information displayed on the screen is determined based on the filters that you apply. The available filters are:

Table 1. Filters
Filter Name Filter Description
Date Range The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Facilities Used to filter scheduler diagnostic data on packages assigned to the facility.
Exception Types Used to filter the schedule attempt failures based on the schedule exception step. The options are:
  • Report Invocation—Schedule failed as the system could not contact Tomcat application server.
  • Email—Schedule failed while sending an email.
  • Zipping—Schedule failed while zipping the output.
  • General Error—Schedule failed due to any other reasons apart from the ones listed above.

The report shows the list of exceptions that occurred during the Task Scheduler execution process. You can filter the report by date range. Exceptions are listed in reverse chronological order.

Note: The Report Scheduler does not send emails even to the correct email address if one of the recipient emails has an invalid email address.

To find a specific facility or exception type, use the Search field.

The following table describes the report fields:

Field Description
Job Specifies the job name and the date and timestamp when the job was scheduled.
Package Name Displays the name of the package that was created in Report Scheduler page.
Report Name Specifies the name of the report that is added to the package.
Note: This field is blank if there are any errors at the package level. For example, if sending an email fails, then this field appears blank and does not display any report name.
Date Displays the date and timestamp when the error occurred.
Facility Specifies the facility name to which the package is assigned.
Exception Type Specifies the type of exception encountered.
Exception Details Specifies the details of the exception. It also displays the exception message.